Government accused of failing to effectively communicate £20 reduction with many families unaware of imminent cut
Labour has accused the government of failing to prepare struggling low-income families for October’s £20-a-week cut in universal credit payments after it emerged that up to 2 million claimants were unaware of the imminent reduction.
Separate surveys carried out by poverty charities indicate that between 18% and 36% of claimants did not know their income would fall by £90 a month or £1,050 a year after September – the biggest cut to social security payments since the second world war.