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Diablo 2: Resurrected has had some issues with its launch, including server and character errors preventing fans from enjoying the game. Diablo 2: Resurrected is the highly anticipated remake of the original Diablo 2, which was released in 2000. With unique characters and diverse skills, Diablo 2: Resurrected holds up even two decades later, but it is not free of technical issues.
When Diablo 2: Resurrected first launched, there were server errors that prevented players from creating characters or getting into the game. These were points of frustration for players excited to get started with the remake. Since launch, Blizzard has been working to fix server issues in Diablo 2: Resurrected, but players are still struggling to use certain characters.
According to @BlizzardCS, the company is still trying to address this issue, but there are a few quick fixes players can try that have worked for some. There are a few options available to players who are getting the “Failed to enter game. This character is already in a game on the server. Please try again” error.
First, players should try to create a new character. Diablo 2 Resurrected has plenty of characters and classes to choose from, but players don’t need to focus too much on their choice, as they won’t necessarily be starting a game with this character. After the new character is made, they can return to the character selection menu and choose the character that was getting an error message, then try to create a game.
Players who are still getting the error message after this step can completely close the application and try to reload it. Diablo 2: Resurrected must be shut down completely for this method to work, so simply backing out won’t be enough. Players should quit the application and reload it, then select the character getting the error message and try to create a game.
Unfortunately, if neither of these fixes works, the only other way to use that character is to play offline until the issues are fixed. It didn’t take long for Blizzard to fix the server issues, and the company is already working on this problem, so players should keep checking back for updates on the issue. Diablo 2: Resurrected is a remake of a popular game with a flood of players trying to get in, so it’s understandable that the server would have issues, but Blizzard is working to fix them.
Source: @BlizzardCS/Twitter