I told the lease company I was rejecting the car as it had so many defects but it hasn’t taken it away
Can you please advise me what to do with a new electric car that has been sitting unused in my garage for almost 12 weeks now?
In May I took delivery of a brand new VW ID.3 electric car that I had leased though a firm called LeasePlan. On arrival it immediately became clear that the car had a number of serious defects, including a faulty engine management system, complete with a “do not drive warning”, dysfunctional indicators, a broken satnav and other problems. VW assist came to look at the car but could not fix it on site, so I formally rejected the car to the lease company in writing. I did so within the 14-day period allowed by the Consumer Rights Act.