UnknowingFool writes: Gigabyte
announced it will replace PSU models GP-P850GM and GP-P750GM that fail after
HardwareBusters and
Gamer’s Nexus both showed their PSUs fail catastrophically in small explosions. Gigabyte however downplayed the risk by misstating the failed PSUs only exploded after prolonged extreme conditions and that the problem had been corrected last year. Both HardwareBusters and GamerNexus contest multiple points from Gigabyte. Both stated that their units failed quickly under moderate to light loads. In the case of Gamer’s Nexus they obtained some units as late as May 2021.
This issue was first reported in November 2020, when Hardware Busters evaluated a GP-P750GM model and found it exploded during testing. After many Newegg customers reported multiple issues with two Gigabyte models, Gamer’s Nexus purchased or obtained units from customers over the course of several months in the spring. Their testing found 5 out of 10 units failed quickly during OPP (Over Power Protection) testing. A normal OPP scenario should have had the PSU shut down to protect itself. Instead, some of the units exploded.
A further complication arose when Newegg customers tried to return failed units. Many of the PSUs were bought in Newegg Shuffle bundles with GPUs, and customers would have to return both the GPU and the PSU. Considering the GPU shortage, most Newegg customers complained about this requirement.
Read more of this story at Slashdot.