Truly effective customer service is rooted in empathy, because it’s people who reach other people.
Entrepreneur Ankur Nagpal spent seven years building up Teachable, a marketplace for teachers to make their online courses into full-fledged businesses. He raised only $12.5 million in funding before
Pilot, a unicorn fintech company looking to bring bookkeeping into the 21st century, has raised more than $160 million in funding from investors that include Stripe, Sequoia, Index and more. On an upc
The U.S. Department of Commerce has announced that it will ban the export of hacking tools to authoritarian governments in an effort to curb violations of human rights and other malicious cyber activi
In what would be a blockbuster acquisition, PayPal is reportedly exploring the purchase of social media company Pinterest, according to Bloomberg. According to the publication, San Jose, California-ba
If you’ve been on Twitter lately, you’ve probably seen the red flag meme that’s going around — you quote a phrase that would be a “red flag” for someone to say to y
Meditation hardware is a tricky thing. Anyone who’s been frustrated in the pursuit of mindfulness has no doubt longed for some way to short circuit — or, at very least, jumpstart — a pra
Countable is taking a cue from the positives of social media to build technology that nurtures more authentic communication and facilitates business and social outcomes.
Pinterest has been trying to reposition its business as a home to creators, not just a shopping inspiration site. Today, the company revealed its latest efforts on this front, which include more Snapc
Did anyone else mostly forget that you can build IPO-ready software companies without utter truckloads of external cash? Here’s a reminder.
So what happens when a pandemic forces office shutdowns and a move to remote work for everyone? Great things, as it turns out.
WhatsApp is launching a new feature called “Collections” to make it easier for users to shop for items using categories. The Facebook-owned platform is rolling out catalog collections to s
UpEquity, a digital mortgage company that makes cash offers on a buyer’s behalf, announced today it has raised $20 million in equity funding and secured $30 in debt financing. S3 Ventures led the eq
Stampli, a SaaS company that streamlines corporate invoice management, has announced the launch of Stampli Card. The idea here is that some corporations sign on with vendors who only accept, or prefer
Hello and welcome back to Equity, TechCrunch’s venture capital focused podcast where we unpack the numbers behind the headlines. This is our Wednesday show, the time of the week when we niche down t
Alphabet today announced that Walgreens is partnering with Wing to bring drone-based deliveries to a portion of Texas’s Dallas-Forth Worth region. The drugstore giant will be the first to take advan
Spotify this morning announced a new partnership with e-commerce platform provider Shopify that will allow artists on its service to connect their Spotify profiles with their Shopify stores, allowing
There are currently no approved cures for Fragile X syndrome – the most common cause of inherited intellectual disability. At the moment, the treatments are designed to manage symptoms, from anxiet
Data is everywhere inside organizations, and employees are increasingly trying to find ways to put it to work to improve business outcomes. Hex, a startup that wants to simplify how data scientists an
Element Finance has raised a $32 million Series A round at a $320 million valuation. The company has been building a new DeFi (decentralized finance) protocol on top of the Ethereum blockchain. It let
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