Whitepapers on TechRepublic

As decision makers consider new investment strategies, including virtualized computing, for back-to-office planning and the future of work, they are focused on spending that produces favorable economic benefits. While 33% of organizations expect to re…

Built-in flexibility, resilience, performance, and agility set Cisco Umbrella apart.
Exploding SaaS usage. Proliferating remote locations. Swelling ranks of roaming workers. The wide-scale adoption of cloud applications is fundamental to successful…

Current network security architectures were designed with the enterprise data center as the focal point for access needs. Digital business has driven new IT architectures like cloud and edge computing and work-from-anywhere initiatives, which have, in …

What drives business resilience and growth during a crisis?

Salesforce asked thousands of global professionals which challenges are still the most daunting for SMBs and how SMBs have adapted their operations for success.

Download the report to learn …

What’s on the minds of today’s leading marketers this year and beyond?

90% of marketers say 2020 upped digital engagement & 70% of CMOs are redefining success to match company goals.

Discover insights and trends from over 8,200 global marketers, all …

Are you still trying to reach next-gen customers with your first-gen call center? Read the NICE CXone Customer Experience (CX) Transformation Benchmark and discover how successful businesses are harnessing real-time data with next-gen tools to reduce c…

Learn what a data-driven digital approach can achieve from closing gaps in the customer journey to prevent churn, delighting customers with hyper-personalized experiences, and reducing contact center costs.

Pardot – Salesforce’s marketing automation tool is designed to help businesses of every size generate more leads with marketing automation.

Watch the demo and see how Pardot can help you create smarter and more effective marketing.

This report covers industry trends that affect contact centers navigating a digital world where agent roles expanded along with customer channel choices. With actionable insight from ContactBabel, you’ll learn how to deliver great experiences customers…

How you can start securing your organization in a matter of minutes.
The increasing shift to remote and roaming work has left businesses of all sizes more vulnerable to threats and attacks, with employees working off-network, from the cloud, and wi…