Exclusive: travellers let down by private providers are being forced to fall back on the taxpayer-funded NHS service
A Covid-19 testing company co-owned by a former Labour justice minister and a Labour councillor has been accused of failing to deliver kits and test results and not refunding customers, forcing them to fall back on the NHS.
RT Diagnostics is one of hundreds of firms that won government approval to sell PCR tests to travellers planning to enter England, after ministers decided to leave provision to the private sector, under a system that has drawn criticism over allegations of poor service against several companies.