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Up to 2.3m customers face up to £500 payout each after tribunal approves case on alleged overcharging

Almost 2.5 million BT customers could receive up to £500 each after a tribunal approved an attempt to launch a class action against the telecoms company over claims it overcharged them for their landline telephone services.

The competition appeal tribunal (CAT) has allowed Justin Le Patourel, the founder of consumer group Collective Action on Landlines (Call), to bring the landmark £600m case on behalf of 2.3 million landline-only customers against BT.

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