London & Quadrant tenants say problems with damp, mould and vermin in their homes are being ignoredSocial housing tenants claim their health is being affected by damp, mould and vermin because their complaints have been ignored by one of Britain’s …
Boots fails on the PCR delivery test while we are in quarantine
We chose the high street pharmacy because we thought it would be more reliableI paid £480 for three sets of day two and day eight Covid PCR tests from Boots to be sent to our quarantine address. They didn’t arrive and each time I called I was assured t…
Apple refuses a refund after my sister ran up £1,100 bill on ‘bundles’
She has a learning disability and doesn’t know what in-app purchases areI recently found out that my sister, who has a learning disability, unwittingly spent more than £1,100 on 83 Apple purchases over four weeks. She enjoys playing word games and colo…
HMRC’s error entering my date of birth could cost me £10,000
It is blocking me from opening a lifetime Isa to supplement my pension savingsHMRC is blocking me from opening a lifetime Isa to supplement my pension savings because of an admin error it had made. You have to apply before the age of 40 and I did so we…
Legal and General’s ‘sensitive claims’ unit showed little sympathy
Its bungling over my late sister’s pension has been distressingAfter my sister died in February, Legal & General wrote to me, stating I was entitled to £14,000 from her pension plan. This was followed by documents I was required to submit, all of w…