Amazon Lex brings automated call transcript review to chatbot building

Today, at AWS re:Invent in Las Vegas, the company announced the Amazon Lex automated chat bot designer in preview, a new feature that simplifies the chatbot training and design process by bringing a level of automation to it. “We are excited to announce the Amazon Lex automated chat bot designer, a new capability that reduces […]

AI-driven voice assistant PolyAI raises $14M round led by Khosla Ventures

“Conversational AI” startup PolyAI, based out of London, has raised $14 million in a funding round led by Silicon Valley’s Khosla Ventures, with participation from existing investors (Point72 Ventures, Amadeus Capital, Sands Capital Ventures, Passion Capital and Entrepreneur First). This follows their $12 million Series A, and will provide resources for further U.S. expansion beyond […]