Many customers are being forced to pay much higher direct debit payments, despite being hundreds of pounds in creditEnergy company Bulb has come under fire from its customers who say it is using them like a bank. It is forcing them to pay higher bills …
Homes for sale near good public transport links – in pictures
From a converted Victorian dairy factory in Cardiff to a Durham mansion, they are ideal for a smooth commute Continue reading…
Expedia honeymoon plans ruined in just 10 minutes
A small change meant we were left with no flights, no money, and no honeymoonA 10-minute flight change is costing us our honeymoon! My now husband and I were supposed to get married last year, and in January 2020 booked a honeymoon in Santorini for Sep…
UK product safety laws won’t prevent another Grenfell tragedy, report warns
Regulators lack the resources to certify the safety of goods sold online by third partiesThe UK’s product safety regime is not up to the job of preventing a tragedy such as the Grenfell Tower fire as shopping moves online and regulators take on new res…
‘Desperate choices’ this winter as three more UK energy suppliers toppled by price surge
Citizens Advice says consumers moved to new supplier likely to pay extra £30 a month Households are facing “desperate choices” this winter, with energy bills rising by £30 a month for those who have had to switch supplier owing to a wave of energy comp…
Social media firms serve as gateway for scammers, says finance watchdog
FCA threatens action unless platforms such as Facebook, Twitter and Instagram do not toughen up against fraudstersSocial media sites such as Facebook and Instagram serve as a “gateway” for fraudsters, the City watchdog has warned, as it demanded they t…
BT faces £600m legal case over landline charges
Up to 2.3m customers face up to £500 payout each after tribunal approves case on alleged overchargingAlmost 2.5 million BT customers could receive up to £500 each after a tribunal approved an attempt to launch a class action against the telecoms compan…
Virgin Media’s recycling promise gets zero marks
I needed to dispose of au unused set-top box and it told me to put it in the binLast year I upgraded my Virgin Media TV package, and, as result, ended up with two set-top boxes I needed to dispose of.One, sent in error, was new and unused. Despite my r…
Shell Energy to take on 255,000 customers of collapsed Green
Users to retain outstanding credit on their balance and supply will not be interrupted Shell Energy will take on 255,000 customers from Green, one of seven small energy suppliers that have collapsed in a wave of failures that have forced the energy reg…
Scam ‘epidemic’: Big tech firms must join fight, says Nationwide chief
Building society launches pre-payment hotline after bank-transfer scams rise sharply during pandemicTechnology, telecoms and social media companies should take more responsibility for stopping scams as the problem reaches “epidemic proportions”, the UK…