The ‘tampon tax’ was the most high-profile campaign but now, with 20% on coronavirus kits, others are gaining paceThe start of 2021 brought with it the end of the “tampon tax”. After years of campaigning, the government finally accepted the argument th…
Groupon customers could be due cash refunds after UK watchdog warning
CMA says sometimes only credits were offered, and it wants swift change or court action could followCustomers of the deals website Groupon who were told by the firm they had to accept a credit note could be due cash refunds after the UK’s competition w…
Luxury watch sales surge as Britons go on spending spree with lockdown savings
Sales at UK’s biggest supplier of Rolex and Omega watches rise 43% on pre-pandemic levelsThe UK’s biggest seller of Rolex and Omega watches said sales had surged as Britons splashed lockdown savings on luxury watches and jewellery, including wedding an…
Can I make money selling Atomy products, or is it too good to be true?
As the Korean beauty firm launches in the UK, some critics are concerned about so-called ‘multilevel marketing schemes’A South Korean cosmetics company is making a major push into Britain, and claims that those who sign up to be a sales representatives…
The Guardian view on energy bills: a price hike that threatens millions | Editorial
Raising the cap on gas and electricity charges will have a societal impact across Britain – and a political one tooThe energy regulator Ofgem sounded apologetic as it announced another big rise in the industry’s price cap on Friday. It was right to do …
Legal and General’s ‘sensitive claims’ unit showed little sympathy
Its bungling over my late sister’s pension has been distressingAfter my sister died in February, Legal & General wrote to me, stating I was entitled to £14,000 from her pension plan. This was followed by documents I was required to submit, all of w…
Banks failing to properly help victims of fraud, says Which?
Survey found customers who had been victims of scams often struggled to contact their bankThe UK’s biggest banks are failing to properly help fraud victims, leaving them “feeling abandoned at a time of crisis and exposed to future scams”, the consumer …
Today it’s cool, tomorrow it’s junk. We have to act against our throwaway culture | Jonathan Chapman
We need products we can repair, reuse and recycle – not ones deliberately built to become obsoleteNever have we wanted, owned and wasted so much stuff. Our consumptive path through modern life leaves a wake of social and ecological destruction – traine…
Lifeline for rural areas facing crippling broadband connection bills
Ofcom has provided a ray of hope for those in a wifi black holeWhen Richard Bunning needs to file reports on his cattle online, or do any of the other various bureaucratic tasks for his Devon farm, he uploads the information on to a hard drive and driv…
Calls for social tariff on UK energy bills as rises push extra half million homes into fuel poverty
With global gas prices at 16-year high, cash-strapped consumers are braced for soaring costs this winterThe government faces calls to bring in a social tariff to help struggling households pay their energy bills as soaring prices threaten to drive an e…