Google makes calling businesses less painful with features for seeing wait times, phone tree options and more

Alongside today’s release of the new Pixel 6 smartphones, Google has again upgraded one of the device’s most basic — but often overlooked — functions: the ability to make phone calls. In previous years, Google Assistant learned to screen your calls and make your reservations by phone via a technology called Duplex. Last year, it […]

Disney and Amazon partner on a custom voice assistant, ‘Hey, Disney!’ and Echo rollout to Walt Disney World Resort hotels

Amazon, for the first time, is making another voice assistant available on Echo devices. The company at its fall event today announced a new voice assistant, “Hey, Disney,” developed by Disney and built on top of Alexa technology. The assistant will have its own unique voice and over 1,000 custom interactions for fans to explore, […]

Apple launches a new iOS app, ‘Siri Speech Study,’ to gather feedback for Siri improvements

Apple recently began a research study designed to collect speech data from study participants. Earlier this month, the company launched a new iOS app called “Siri Speech Study” on the App Store, which allows participants who have opted in to share their voice requests and other feedback with Apple. The app is available in a […]