UserGems raises $20M to take on ZoomInfo to help with prospecting and sales intelligence

Finding a way to connect with people who might buy from you, while spending less time pursuing those who will never be interested, is something akin to a holy grail of the world of sales and marketing. Now, a startup called UserGems, which has built a platform that combines AI with data mapping to help […]

Apple updates its App Store Guidelines to permit developers to contact customers about other payment methods

Apple today introduced a new set of App Store Guidelines that include three key changes. One of the changes is the result of a previously announced settlement agreement with a class of U.S. app developers. It clarifies that developers are allowed to communicate with their customers about other payment methods available outside their app. Related […]

Snapchat to introduce family safety tools to protect minors using its app

Following moves by major tech platforms to better protect minors using their platforms, Snapchat is preparing to introduce its own set of “family engagement” tools in the coming months. Snap CEO Evan Spiegel teased the planned offering during an interview at the WSJ Tech Live conference this week, where he explained that the new product […]

Olympus US hack tied to sanctioned Russian ransomware group

An “ongoing” cyberattack against the Japanese technology giant Olympus was caused by a Russian ransomware group sanctioned by the U.S. government, according to two people with knowledge of the incident. A new malware variant known as Macaw was used in the attack that began on October 10, which encrypted Olympus’ systems in the U.S., Canada […]

Mark Zuckerberg named as defendant in Facebook privacy suit

Washington D.C. Attorney General Karl Racine has added Mark Zuckerberg to a lawsuit against Facebook over consumer privacy violations related to the Cambridge Analytica scandal. “Our continuing investigation revealed that he was personally involved in decisions related to Cambridge Analytica and Facebook’s failure to protect user data,” Racine said of the decision to name Zuckerberg […]

Google makes calling businesses less painful with features for seeing wait times, phone tree options and more

Alongside today’s release of the new Pixel 6 smartphones, Google has again upgraded one of the device’s most basic — but often overlooked — functions: the ability to make phone calls. In previous years, Google Assistant learned to screen your calls and make your reservations by phone via a technology called Duplex. Last year, it […]