Customer service tickets tend to fall into the same few buckets — returns, refunds or quality control questions. Not only are these repetitive, but it leaves little time for customer engagement on more complex requests, like relaying information on products or helping a customer find the best product for them. Maja Schaefer and Matt Ciolek, […]
Lawtrades aims to change how your company utilizes legal resources
Its technology enables legal professionals and companies to create profiles and be matched to available work, monitor projects and pay through the platform.
Daasity investing $15M in data so consumer brands can do more with it
Brands can collect customer data from dozens of touch points, analyze it and make smarter decisions about how to market their products.
Fresh round of $355M lifts online checkout company Bolt into decacorn territory
This newest raise comes just three months after Bolt took in a sizable $393 million in Series D funding.
MycoWorks, making leather from fungi, closes $125M to scale production
The company touts its Fine Mycelium process as the only mycelium engineered to be made-to-order and made-to-specification.
Khosla Ventures debuts first opportunity fund
Managing partner Samir Kaul told TechCrunch that the fund gives the firm an opportunity to retain its pro rata and double down on earlier investments.
Avoma puts new capital to use making meetings work smarter
Avoma aims to set it apart from competitors by bringing meeting management, AI assistant and conversation intelligence into one tool.
Ocurate raises $3.5M to show customer lifetime value for B2C companies
Ocurate believes lifetime value is a better prediction of how much profit a customer will bring to the company.
Calibrate Ventures raises $97M for second fund targeting AI, automation
With capital flowing freely lately, managing partners Jason Schoettler and Kevin Dunlap shared some insights on what it takes to win deals these days.
Next-day package delivery startup Veho valued at $1B following $125M Series A
Veho’s technology matches package delivery demand with qualified driver partners and lets customers know the actual time of delivery and even communicates when the driver is headed their way.